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Sally Anne

Számít a véleményed
18/06/2025

Fordítás

Great experience
very happy customers

Stuart Hutchison

Számít a véleményed
11/02/2025

Fordítás

Faultless
MJS Car Sales (Stoke) - Customer Review

What can I say about MJS Car Sales of Stoke? Having just purchased a lovely used Mercedes S Class from them, nothing but the highest praise. Like many people, especially those without an in-depth technical knowledge of cars, I was slightly anxious about the whole car-buying process, fearing that dreaded "buyer's remorse" at making the wrong decision and living to regret it. Put all such concerns aside.

Michael and his wife Katie, the owners, are knowledgeable, down-to-earth, friendly and put you at ease immediately. No hard sell, no pressure, just simple human-to-human dialogue. It is just like having a chat in your local pub.

After seeing the car on AutoTrader, I initially emailed MJS Car Sales to check its availability and ask a few basic questions. Unlike many previous situations when interacting with so-called ‘professional’ organizations, Michael responded almost immediately with full, detailed answers. No delay. No waffle. No avoidance. I then confirmed a test drive for a few days hence.

Having to travel some distance from Tamworth to Stoke (about 50 miles) I rang the office before setting off to confirm that the car was still available and thus avoid a wasted journey. Again, my call was answered by Katie within a couple of rings. I cannot fault their customer service and communications.

Upon arrival, the Mercedes was parked on the forecourt, fuelled, unobstructed by other cars and pointing towards the main road. Immediately ready for the test drive. No faffing about moving other cars out of the way or turning the car around. More evidence of good planning and efficiency. The car was exactly as described in the advert and exceptionally well presented. Michael escorted me to the car and showed me the main controls - then off we went to give it a spin. A pleasure to look at and drive.

Returning to the showroom, the transaction was simple, relaxed and efficient. Absolutely no pressure. Michael offered me a decent discount without any awkward haggling and the paperwork was simple. I left a £500 cash deposit. After fixing a collection date, we left - but that was not the end of the story...

About 30 minutes later, Katie rang me on my mobile to say that they had 'discovered' an extra £20 in my cash deposit (so £520 rather than the £500 I thought I had left). They said they would give it me back when I collected the car. That phone call seriously impressed me.

Apparently they also had two other people interested in the same car as me - one actually looking at it when we arrived - but as a gentleman, Michael waited until I arrived from Tamworth to give me first refusal. Again, impressive.

One final point that I appreciated was that before final collection, Michael had taken the trouble to fully fill the fuel tank (at my request) so that I would not have to bother locating a fuel station in a strange town. To be clear, I paid for the fuel, but he did me the favour of sorting it out, meaning I drove back to Tamworth in a fully-fuelled lovely Mercedes. A wonderful experience.

Michael even handled all the DVLA admin for me – registration and road tax.

If all the above facts are not a measure of the honesty, professionalism, efficiency and simple good faith of MJS Car Sales, then I don't know what is. If you feel anxious about buying a second-hand car, MJS Car Sales of Stoke will set your mind at ease. Buy with confidence, from decent, honest, professional, well-organized people. The car came serviced, with a full 12-month MOT and 3-month warranty included as standard.

What more can you ask for?

Fényképek

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Stevey Andrew’s

Számít a véleményed
02/02/2025

Fordítás

Returning buyer
I have bought 4 cars from here within the last 7 years, each time I’m reminded why I come back. Cars are great and the owners are superbly professional

James Smith

Számít a véleményed
01/02/2025

Fordítás

5 stars
Excellent from start to finish

Lyn Bright

Számít a véleményed
27/01/2025

Fordítás

Buying used car
Excellent customer service, everything was as stated, kept to dates/times set & did what they said they'd do. I viewed vehicle on Sunday, test drove it Monday, it was serviced & MOT'd on Tuesday and I collected it on Wednesday. So efficient & so lovely. Car is fantastic and although it wasn't a top end purchase I was treated like a top end customer! Thank you MJS - would definitely recommend.

Arthur Anderson

Számít a véleményed
30/11/2024

Fordítás

5 stars
5 stars all day long

Anders Ross

Számít a véleményed
22/10/2024

Fordítás

5 stars all day long
Has a right laugh with the owner and his wife, lots of fun, relaxed setting and professional with it.

Steven James

Számít a véleményed
21/08/2024

Fordítás

Great experience
Couldn't fault this place, honestly really enjoyed buying from her, car was great & service even better

Phillipa Jones

Számít a véleményed
14/03/2020

Fordítás

Comfortable & reassuring
Made us feel very comfortable when we visited and we bought a lovely car from here. Excellent level of service provided.

Jamie Booth

Számít a véleményed
13/03/2020

Fordítás

5 star all day long
Our car is excellent & the service was brilliant. Will recommend for sure

Dale Weaver

Számít a véleményed
11/10/2019

Fordítás

Brill service
Loved buying from here

Ibrahim Parvez

Számít a véleményed
22/08/2019

Fordítás

Can’t fault the place
Excellent from the get go

Michael Smith

Számít a véleményed
05/07/2019

Fordítás

brilliant car
great car we had from here

Julie Fuller

Számít a véleményed
13/06/2019

Fordítás

Fantastic service
Just brought my third car from MJS car sales, fantastic service trouble free experience would definitely recommend. No pressure from Michael the sales man 😀🕺

Wayne Hopkins

Számít a véleményed
14/05/2019

Fordítás

excellent
couldnt agree more with these other reviews, excellent garage

James Perry

Számít a véleményed
02/05/2019

Fordítás

Could not have wished for a better experience!
Bought a car from MJS back in January. Could not have been happier with the service provided. Very relaxed atmosphere! Asked many questions about the car which were all answered thoroughly with no sales jargon or pushiness whatsoever. My mother is changing her car very soon and the service here was so impressive it will be the first port of call for her for sure. Could not recommend enough!

Clive Hulme

Számít a véleményed
04/03/2019

Fordítás

happy customer
looked after us great

Diane Lovatt

Számít a véleményed
19/02/2019

Fordítás

5 Star
Great garage & great service

sammy grocott

Számít a véleményed
16/01/2019

Fordítás

brill
visited the garage today, was left alone to have a look around which was nice & the owner answered all my questions & was friendly & professional. I left a deposit on a lovely car & cant wait to collect it on Saturday. Thanks for being so helpful

Matthew Dyer

Számít a véleményed
24/11/2018

Fordítás

nice experience
no pushy sales staff & never felt pressured to buy

Jamie Abbots

Számít a véleményed
15/11/2018

Fordítás

Jamie Lowndes
We love our car & the service was excellent. Can speak highly enough of Michael & the garage. Thanks again.

Conrad Hughes

Számít a véleményed
01/11/2018

Fordítás

friendly & nice
nice attitude & friendly too

Michael Smith

Számít a véleményed
17/10/2018

Fordítás

Nice cars
Nice cars & a fresh attitude

Kelly Hulme

Számít a véleményed
15/10/2018

Fordítás

Kelly- 5 star all the way
Very friendly & helpful right from the start. Nothing to much trouble. A pleasure to deal with, cannot recomend enough. would definitely visit in the future.

Martin Jones

Számít a véleményed
14/10/2018

Fordítás

A star from me
Couldnt have been looked after any better

Harry Ecclestone

Számít a véleményed
13/10/2018

Fordítás

Pleasant
Relaxed & inviting with plenty of choice of cars

Fényképek

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Paige Lockett

Számít a véleményed
13/10/2018

Fordítás

Great experience
The car we bought was in excellenct nick

Michael Smith

Számít a véleményed
13/10/2018

Fordítás

Excellent
Very happy with the overall way we were looked after

Anders Breivk

Számít a véleményed
24/06/2018

Fordítás

Thumbs up all round
Can’t fault it, owner is a sound guy & bent over backwards to make sure we were happy

Anders Breivk

Számít a véleményed
20/06/2018

Fordítás

Excellent
The most honest & trustworthy garage we have dealt with. More than happy to recommend & will use them again

Tony Price

Számít a véleményed
21/03/2018

Fordítás

First Class
Based in Kent so car purchased entirely on trust. Didn't need to worry - first class service from my first conversation with Michael to my last

Lauren Deaville

Számít a véleményed
29/01/2018

Fordítás

brilliant from start to finish
fantastic experience, nice & relaxed but really professional. lots of nice cars in there we were spoilt for choice

Fényképek

Lauren Deaville's picture of...

Craig Longshaw

Számít a véleményed
22/01/2018

Fordítás

Craig
No pushy salesman Michael was very helpful and honest. Had one problem with the car fixed the Next day no hassal and extras thrown in. Would recommend this car sales man to anyone

Philip Ryder

Számít a véleményed
09/12/2017

Fordítás

Phil Ryder Hyundi I40
Recently purchased an Hyundai I40 from here and mike was brilliant from start to finish. very helpful not pushy like some of the bigger outfits. would recommend this garage to any one they will not be disappointed in the service they receive. we were in a position to pay cash but had to wait for the money to come through mike gladly held on to the car with out a deposit till this happened and we could then complete the deal . was very accommodating in staying open as i could not get there till late for a test drive. will definitely return when looking for a replacement.
Well Done Mike

Vera Ward

Számít a véleményed
23/11/2017

Fordítás

fantastic selection of cars
friendly & professional

Mary Rigby

Számít a véleményed
02/11/2017

Fordítás

Excellent
5 star service & our car is fantastic

Martin Snape

Számít a véleményed
30/10/2017

Fordítás

Very Happy
Very please with the way we were treated & the car is brilliant.

Sally Ann James

Google
10/09/2025

Fordítás

Very refreshing business this, lots of car dealers get a reputation as being a little underhand and in all honesty even I had this opinion, it was nice to deal with MJS as there was no push sales, no tactics or hard sell, they were trustworthy and professional & they even held a car for me for 5 days with no deposit which I was very grateful of. Would certainly recommend to others and yes again in the future.

Válasz a tulajdonostól

11/09/2025

Megválaszolva
Michael Smith
Owner Thankyou very much for the kind review we very much appreciate you taking the time to leave it for us.

Lee Nye

Google
29/08/2025

Fordítás

Couldn't be happier with the service. The van I purchased is absolutely stunning and cannot fault it. If I could give more stars, I would. Well happy and would definitely recommend

Kevin Breard

Google
27/08/2025

Fordítás

So happy with my fiat 500x thay look after me from start to finish

Andy Barnes

Google
21/08/2025

Fordítás

Trusted this place implicitly having had a bad experience elsewhere, they didn't let me down

Válasz a tulajdonostól

22/08/2025

Megválaszolva
Michael Smith
Owner Thankyou very much for your positive feedback, glad we got you taken care of and you were happy. Thanks again

les hartwright

Google
14/08/2025

Fordítás

Well after 6 weeks driving all I can say is what a fantastic service, warm welcoming and an absolute pleasure to have met. I am still really enjoying the focus st and every thing is exactly as promised and going great.

Andrew

Car Dealer Reviews
01/08/2025

Fordítás

Trustworthy
Had a bad experience from another dealership, this one made up for it and more, helpful, friendly & trustworthy

samantha heath

Google
29/07/2025

Fordítás

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at MJS Car Sales! I recently bought an Audi A1 from MJS Car Sales, and I couldn't be happier with the entire experience. From the moment I arrived, the customer support was exceptional — professional, friendly, and genuinely helpful. A huge shoutout to the Michael, who was one of the most genuine people I've dealt with in the car industry. He made the whole process not only smooth but actually enjoyable, taking the time to make sure I felt confident and informed every step of the way. The car itself is perfect — exactly what I was looking for and more. I truly felt like they cared about getting me the right vehicle, not just making a sale. Highly recommend MJS Car Sales to anyone looking for great cars, great service, and a team that goes the extra mile. Thanks again!

Válasz a tulajdonostól

30/07/2025

Megválaszolva
Michael Smith
Owner Thankyou very much for the very kind feedback 🙂

Kev Knight

Google
25/07/2025

Fordítás

What a brilliant service from start to finish, can't fault Michael. fantastic, well chuffed

Válasz a tulajdonostól

26/07/2025

Megválaszolva
Michael Smith
Owner Thankyou for your positive feedback it's much appreciated

L.Harrison

Trustpilot
18/07/2025

Fordítás

Michael went above and beyond when i…
Michael went above and beyond when i set him the task of finding me a car. I was very specific with what i was looking for with my next car and he certainly didn't disappoint. The whole customer experience i recieved at MJS was 5 stars. I felt comfortable to ask questions and Michael answered them professionally and respectfully. I highly recommend MJS if you are looking for your next car. Michael and Katie were fantastic.

Olivia Jennings

Google
24/06/2025

Fordítás

So so happy with my experience with Michael!! So lovely, true man to his words & super super quick in a sale with myself on a Ford focus, made one girls dream, so reliable & trustworthy. I'm now an owner of a Ford focus all Thankyou to this lovely seller! Cant thank him enough for everything he has done & went through everything with me!! 10/10 service, communication and commitment!!!

Mikey R

Trustpilot
20/06/2025

Fordítás

Happy to recommend this business
Happy to recommend this business

Andy Wright

Trustpilot
18/06/2025

Fordítás

Great cars
Great cars, we’ve bought many from here

Egy vásárló

Car Dealer Reviews
01/06/2025

Fordítás

excellent service
faultless, no sales tactics or pushy salesman, we looked athe cars at our leisure & when we needed some questions answering the owner was super helpful as was his wife too. Would recommend for sure

Rólunk…

MJS Car Sales

874-876 Leek Road,
Stoke-on-Trent, Staffordshire, ST16AT

01782976076

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OVERALL RATING 5.0

Overall rating only counts reviews collected on Számít a véleményed

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Összesített értékelés: 5

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Bemutatkozás	With over 15 years Motor Trade experience we are fully skilled with a great range of knowledge & expertise to ensure that your next used car purchase is dealt with professionally, competently & swiftly and we always ensure that the customer is number one within our business.
Leírás	Our cars are hand picked by the owner personally & are of the highest quality with full service history, low mileage cars being our focus. We want to provide our customers with a unique & bespoke buying experience that is different from the motor trade norm so there is no sales staff in our garage to pressure or make customers feel uncomfortable, you can browse at your leisure and at your own pace and feel relaxed that you as a customer are in control of the buying process rather than sales staff trying to push you or sell you something that you are not sure of or are not yet ready to buy. We offer a relaxed & placid environment here & you can rest assured we are not your typical motor dealer, our customers are our number one priority & we want your business for many years to come & recognise that we will only achieve this by ensuring our customers are looked after in a professional & friendly manner & that our cars are of the highest quality we can offer.
Fő tevékenységek	Used Car Dealer
Beszélt nyelvek	English

Szolgáltatások, termékek	Used Car Sales Used Car Finance Part Exchange Vehicle Purchasing Delivery Warranty
Hitelkártyát elfogadnak	Igen

Napok	Nyitás	Zárás
Hétfő	9:00 AM	7:00 PM
Kedd	9:00 AM	7:00 PM
Szerda	9:00 AM	7:00 PM
Csütörtök	9:00 AM	7:00 PM
Péntek	9:00 AM	7:00 PM
Szombat	9:00 AM	5:00 PM
Vasárnap	10:30 AM	4:00 PM